Customer portal - efficient customer communication, discover our powerful customer portal software
Discover the power of interactive customer communication with hello one and our integrated customer portal module.
Whether you are targeting customers or leads, our customer portal offers easy registration and is ideal for different audiences. With basic functions that are already included in the basic version, you can create target groups based on the interests of your customers and share content and documents in a targeted manner.
Benefit from hello one to implement up-sales processes and customer care programs directly.
Registration
Creating a registration page or form is a breeze with our simple drag and drop feature. You have full control over which fields are required and whether there should be mandatory fields or additional queries.
No matter how many forms you need, each can be individually adapted to the specific purpose. And if you need multilingualism, that's no problem for us either.
Login function
Give your leads, customers and employees easy access to relevant information and resources. Our login functions are easily integrated into your desired pages.
And in case a user forgot their password, our system will help with automated emails to make your job easier. Of course you can adapt the e-mail templates according to your individual requirements.
Target groups
Bespoke targeting is critical to ensure a great customer experience. Therefore, hello one enables the assignment of target groups to all functions.
From registration to the entire software, you can determine which target groups are allowed to access which pages, how the menus are structured specifically for each target group and which contact persons are displayed for which target group.
With hello one you have full control over the target group adjustment and can thus create a personalized user experience.
Media library
A high-quality media library acts as an effective lead magnet. By offering quality content, you increase the likelihood that your leads or customers will sign up for a portal.
Our media libraries, also known as pages, offer an optimal presentation platform for videos, documents and 3D content. You can also use hello one as a central hub for your AR or VR applications.
We take care of everything related to the delivery of your content so that you can fully concentrate on its creation and quality.
Meetings (One-on-one)
Being able to get in touch with the right person or reach out to experts on relevant topics is more than just customer service. It inspires trust and plays a crucial role in up-selling to existing customers. Our meeting functions can be seamlessly integrated directly into the hello one platform as an integrated in-page solution.
In the meeting provider arena, connectivity is paramount. We support smooth integration with tools like Outlook for availability planning as well as running meetings with leading providers like MS Teams, Zoom and many others.
We are flexible and open to your specific requirements to ensure our solution is perfectly tailored to your needs.
Arrange a personal demo appointment
Arrange your personal demo appointment now. We are happy to answer all your questions and respond 100% to your needs.